Vax Contact Number: 0330 026 8455

The Vax customer service contact number 0330 026 8455 should be called by anyone looking to report a fault with their vacuum cleaner, or if you would like to register a new model from their Air or Blade ranges.


Vax Customer Service Number – 0330 026 8455

Contact Vax customer services on their UK telephone number 0330 026 8455 to report a fault with your vacuum cleaner. Regardless of whether you have an Air or Blade model, you will be able to ask a customer service advisor for troubleshooting support over the phone, or to be directed to an online help video. You can also call Vax to register your vacuum cleaner, whether an upright or handheld model, to activate a free guarantee with the company. Accordingly, you will be able to call customer services if your vacuum has broken down completely, as warranty-holders can receive replacement parts for their model. However, it should be noted that you are recommended to call Vax with your machine number, proof of purchase and warranty registration on hand.

Moreover, if you have made a purchase on the Vax online store, then you may wish to call the customer service contact number 0330 026 8455 to track the location of your order. Callers can use this number for a delivery estimate meaning that once your order has left the depot the customer service representative will be able to detail when it should arrive at your home address. By the same token, you should get in touch if you will not be home when your vacuum cleaner is scheduled to arrive before rearranging your order accordingly.


Call Costs and Contact Hours

Vax uses a 03 contact number meaning that callers will be charged the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However callers may even be able to get in touch for free if you are using up any inclusive minutes in their mobile tariff or if their landline package offers free calls to local numbers. You can contact a Vax customer service representative during the opening hours of their UK call centre, 9am-5pm Monday to Thursday.


Write to the Customer Service Office

If you are unable to contact Vax during their telephone hours, or would simply like to make a formal complaint about the performance of your vacuum cleaner, you may wish to take note of the below postal address to direct your written correspondence to:

Vax LTD,
Customer Contact Team,
Pointon Way,
Stonebridge Cross Business Park,
Hampton Lovett,
WR9 0LW,
United Kingdom.